Name
Telephone Triage 101
Date & Time
Thursday, January 31, 2019, 2:20 PM - 3:20 PM
Description
Effectively triaging calls can lead to excellent patient care and satisfaction, as well as keeping schedules efficient and profitable.  This course will explore characteristics of excellent triage behavior as well as questions to ask will lead to an understanding of the needs and concerns of the patient.  Common ocular conditions will also be discussed.
Accreditation
COPE Pending