Name
Conflicts - Avoiding Them, Resolving Them
Date & Time
Friday, February 1, 2019, 11:15 AM - 12:15 PM
Speakers
Description
Most people don’t like conflict and will usually avoid it at all costs. But when dealing with the public chances are pretty good there are going to be conflicts. This course will explain techniques to avoid conflicts and explore ways to diffuse conflicts once they’ve occurred.
Accreditation
COPE Pending