Name
Front Office Procedures
Date & Time
Thursday, January 31, 2019, 3:25 PM - 4:25 PM
Speakers
Description
Front desk personnel are typically the first contact patients will have with your practice. Their interactions can immediately make the patient feel comfortable and engaged or unsure and hesitant about their upcoming appointments. This course will help front office staff understand the importance of their role in the office, how to make positive first impressions, and ways to more effectively communicate with patients.
Accreditation
COPE Pending