Many practice owners find it difficult to hold staff accountable and even communicate their vision and expectations to their teams.  In this one-hour lecture Amy Alvarez and Nathan Hayes will teach the importance of regular meetings, discuss the length and format for staff meetings, and advise doctors and managers on the key content to include in their meetings, including what benchmarks to share.

Key learning objectives:

1. The importance of regular meetings, with concrete suggestions for frequency and length of staff meetings.
2. How to run a staff meeting – who does the talking and how to keep attendees engaged.