Name
Patient Satisfaction vs. Patient Loyalty
Date & Time
Saturday, February 15, 2020, 11:15 AM - 12:15 PM
Description
“Customer satisfaction guaranteed”, we’ve all heard it. Is that your goal? If so you aim too low. Have you ever purchased something and been satisfied? But, would you return? Maybe next time someone else offers you a lower price. To which one would you return? Patient satisfaction is great but what will make them return to your practice? Remember this, “The sweetness of the low price is long forgotten after the bitterness of poor service.” This course will teach you how to take satisfied patients and make them loyal patients.
Location Name
Monterrey
Full Address
Disney's Coronado Springs Resort
1000 Buena Vista Dr.
Orlando, FL 32830
United States
Accreditation
1 hour of COPE