Name
Difficult People: The New Normal, How to Navigate it While Maintaining Your Sanity
Date & Time
Friday, February 13, 2026, 4:05 PM - 4:55 PM
Speakers
Description
Tensions can run high in a practice. Misunderstandings, wait time, insurance questions and unmet expectations are just some of the ways frustration can set in and cause people to become difficult. There are also times when disagreements can happen between team members, causing tension and low morale. This course will explore various ways to resolve conflicts and give strategies to help calm difficult people.
Intended Audience
All Attendees
Accreditation
COPE/ABO/CPC