Erin O’Malley is a leadership advisor and communication specialist. She helps growth-minded leaders build cultures of connection to retain and inspire their teams and customers. While she currently calls Neptune Beach, Florida home–Erin identifies as a Jersey Girl, with all the stamina to rock ten years in hospitality leadership; the strength to survive two years in the Peace Corps in Panama; the savvy to consult for the past 15 years with clients ranging from Delta Airlines to The Dollar Tree; and the smarts to get OUT of Jersey and see the world. With all of the places she’s been and the industries she’s worked with, the more organizations, leaders, and frontline teams insist their problems are unique, the more evidence Erin discovers that the traits that connect us are universal. She speaks, facilitates, and trains leaders and teams on the Power of Human Connection: how to show up, engage, and connect on the human level.