Matt Hiah is the Director of Central Operations at Specsavers Canada, where he leads national retail operations, working closely with independent optometry practice owners to build high performing teams, strong local brands, and sustainable practice growth. Working with practice owners across Canada, Matt focuses on translating strategy into practical ways of working that drive performance and consistency at scale.

With over a decade of experience supporting owner led healthcare businesses, including leadership roles in pharmacy and optics, he brings a practical, operator led perspective to team culture, performance, and community impact. His work centers on helping leaders create environments where teams thrive and practices build a competitive advantage to win in their local market.