Amy Alvarez
IDOC
How to Run a Staff Meeting

Robert Bell
EyeCoach
Don’t Be Afraid, It’s Only Selling

Dr. Eric Botts
OBC Billing Specialists
Coding Made Easier

Dave Brown
IDOC
The Future of IDOC: Welcome and Announcements

Robin Brush
Safilo
Technical Guide to Eyewear

Susan Daly
IDOC
GPN's EdgePro Workshop

Joy Gibb
Daynes Eye & Lasik
Telephone Triage 101
Front Office Procedures
Conflicts - Avoiding Them, Resolving Them
Generational Dispensing
Customer Service Vs. Customer Experience – What’s the Difference?

Jacob Green
JacobGreen.Com
Keynote Presentation: See Change Clearly

Nathan Hayes
IDOC
Benchmarks for Practice Growth

Jim Hoffman
Orange Park Eye Center
Lower IOP: Higher Expectations

Dr. April Jasper
Advanced Eyecare Specialists
Create Distinction and Build Your Practice with New Technologies
Prevention of Medical Errors within EyeCare

Maddie Langston
IDOC
Social Media Marketing Channels