Education is available for everyone! There are courses for every role within your practice including Practice Owners, ODs, Associate ODs, Office Managers, Opticians, Optical Managers, Optometric Techs, and Billers.

Advance registration for courses is encouraged, but not mandatory. However, there are certain options that must be selected in advance including limited capacity courses, roundtables, and childcare. 

To view more information about each course, click on the session name.

NEW for 2025: 2-Day Optical Staff Training

We are excited to be partnered with Quantum Optical in 2025 to provide a 2-day hands on optical workshop! The Pinnacle Program developed by opticians and optical instructors, is perfect for anyone selling or dispensing eyewear. It is designed for new-hires, existing staff with no formal training, and apprentice opticians. The target audience is individuals that work in a dispensing or sales capacity of independent optometric/ophthalmic practices or in independent optical stores. With this training, the attendee will receive basic-level instruction on Rx analysis, refractive errors and terminology, lenses, lens types and coatings, transposition, prism and add power. Frame types, parts and materials will also be presented, as well as hand tools and their proper use. To learn more about this program in detail click here.

Program Details: 

  • Attendees are required to attend both days; this will be the only class that the attendee will take part in during the 2025 Connection conference. 
  • This training is for anyone in the practice that sells or dispenses eyewear. 
  • Space is limited; don't wait to sign up! 
  • Pre-registration is required. 
  • Cost of this course is $400 per person "discounted IDOC Connection rate". The cost is non-refundable. 
Thursday, February 13, 2025
1:30 PM - 2:00 PM
 
 
2:00 PM - 6:00 PM
 
 
 
 
4:00 PM - 6:00 PM
All Attendees
 
6:00 PM - 6:10 PM
All Attendees
 
6:10 PM - 8:00 PM
All Attendees
 
Friday, February 14, 2025
6:30 AM - 7:45 AM
All Attendees
 
8:00 AM - 9:30 AM
All Attendees
 
9:45 AM - 10:35 AM
All Attendees
 
ODs and Associate ODs
 
ODs and Associate ODs
1 hour of COPE
ODs and Owners
 
9:45 AM - 4:10 PM
Opticians, Optical Managers, Owners, Office Managers, Techs
 
10:50 AM - 11:40 AM
All Attendees
 
ODs and Owners
 
All Attendees
 
ODs, Owners, Office Managers
1 hour of COPE
11:55 AM - 12:45 PM
All Attendees
 
All Attendees
 
Opticians, Optical Managers, Owners, Office Managers, Techs
ABO
ODs, Owners, Office Managers
 
12:45 PM - 2:15 PM
All Attendees
 
2:20 PM - 3:10 PM
Opticians, Optical Managers, Owners, Office Managers, Techs
 
All Attendees
 
ODs and Owners
 
2:20 PM - 4:10 PM
ODs, Owners, Office Managers
ABO/CPC
3:20 PM - 4:10 PM
ODs, Owners, Office Managers
 
ODs and Owners
 
ODs, Owners, Office Managers
 
4:15 PM - 6:30 PM
All Attendees
 
Saturday, February 15, 2025
6:30 AM - 7:00 AM
All Attendees
 
8:00 AM - 9:30 AM
All Attendees
 
9:45 AM - 10:35 AM
Opticians, Optical Managers, Owners, Office Managers, Techs
ABO/NCLE
All Attendees
 
ODs, Owners, Office Managers
ABO/CPC
ODs and Associate ODs
 
9:45 AM - 4:10 PM
Opticians, Optical Managers, Owners, Office Managers, Techs
 
10:35 AM - 11:35 AM
All Attendees
 
11:40 AM - 12:30 PM
ODs, Owners, Office Managers
 
All Attendees
 
Opticians, Optical Managers, Owners, Office Managers, Techs
 
All Attendees
1 hour of COPE
12:30 PM - 2:00 PM
All Attendees
 
2:00 PM - 2:50 PM
ODs and Owners
 
ODs and Owners
 
Opticians, Optical Managers, Owners, Office Managers, Techs
 
Opticians, Optical Managers, Owners, Office Managers, Techs
ABO
3:05 PM - 3:55 PM
ODs, Owners, Office Managers
 
ODs and Owners
 
All Attendees
 
ODs and Owners
1 hour of COPE
4:10 PM - 5:00 PM
All Attendees
 
ODs, Owners, Office Managers
 
All Attendees
ABO/NCLE
ODs, Owners, Office Managers
 
5:00 PM - 6:30 PM
All Attendees
 
7:00 PM - 10:00 PM
All Attendees
 
Time Name Speakers More Info
Thursday, February 13, 2025
1:30 PM - 2:00 PMRoundtable Check In
2:00 PM - 6:00 PMOffice Managers Roundtable
2:00 PM - 6:00 PMOwners Roundtable
4:00 PM - 6:00 PMEarly Check In and Badge Pick up
6:00 PM - 6:10 PMOpening Night Reception
6:10 PM - 8:00 PMOpening Night Happy Hour
Time Name Speakers Intended Audience Accreditation More Info
Friday, February 14, 2025
6:30 AM - 7:45 AMCheck In and Badge Pick up OpensAll Attendees 
8:00 AM - 9:30 AMOpening General Session Featuring Eric TermuendeAll Attendees 
9:45 AM - 10:35 AMNeurotrophic Keratitis: Past, Present, and Future TreatmentsODs and Associate ODs1 hour of COPE
9:45 AM - 10:35 AMMaximizing Profitability through Luxury EyewearAll Attendees 
9:45 AM - 10:35 AMPrecise and Personalized: Customizing Patient Care with New TechnologyODs and Associate ODs 
9:45 AM - 10:35 AMCurrent Trends in Optometric BenchmarksODs and Owners 
9:45 AM - 4:10 PMQuantum Optical Workshop Day 1Opticians, Optical Managers, Owners, Office Managers, Techs 
10:50 AM - 11:40 AMTips for Training Staff on New Eye Care TechnologyODs, Owners, Office Managers1 hour of COPE
10:50 AM - 11:40 AMBest Practices for Dealing with Medicare, Medicaid, and Insurance DenialsAll Attendees 
10:50 AM - 11:40 AMProtect Your (Digital) AssetsAll Attendees 
10:50 AM - 11:40 AMMyopia Control Made EasyODs and Owners 
11:55 AM - 12:45 PMUnlocking the Power of Digital Marketing for Your Practice All Attendees 
11:55 AM - 12:45 PMHIPAA Horror Stories and How You Can Avoid ThemODs, Owners, Office Managers 
11:55 AM - 12:45 PMMaximizing Revenue Cycle Efficiency: The Financial Impact of Practice-Driven ProcessesAll Attendees 
11:55 AM - 12:45 PMInsurance FilingOpticians, Optical Managers, Owners, Office Managers, TechsABO
12:45 PM - 2:15 PMSponsor Marketplace LuncheonAll Attendees 
2:20 PM - 3:10 PMRevolutionizing Dry Eye: Future Business StrategiesAll Attendees 
2:20 PM - 3:10 PMTurning Skeptics into Buyers: Overcome Objections, Gain Trust and Drive Treatment AcceptanceODs and Owners 
2:20 PM - 3:10 PMInternet Sales and Your OfficeOpticians, Optical Managers, Owners, Office Managers, Techs 
2:20 PM - 4:10 PMFacilitated Learning Lab: Building a Staff Development ProgramODs, Owners, Office ManagersABO/CPC
3:20 PM - 4:10 PMMetrics MasteryODs, Owners, Office Managers 
3:20 PM - 4:10 PMFoundations of Investing: Building a Diversified PortfolioODs and Owners 
3:20 PM - 4:10 PMStarting Dry Eye and Aesthetics in Your PracticeODs, Owners, Office Managers 
4:15 PM - 6:30 PMSponsor Marketplace Happy HourAll Attendees 
Time Name Speakers Intended Audience Accreditation More Info
Saturday, February 15, 2025
6:30 AM - 7:00 AMMorning Stretch - NERDbodyAll Attendees 
8:00 AM - 9:30 AMGeneral Session Day 2All Attendees 
9:45 AM - 10:35 AMCommon Eye Disorders Every Technician and Optician Should KnowOpticians, Optical Managers, Owners, Office Managers, TechsABO/NCLE
9:45 AM - 10:35 AMDelegating versus Abdicating!ODs, Owners, Office ManagersABO/CPC
9:45 AM - 10:35 AMFrom Gen A to Gen B(oomer), how well do you know your patients?ODs and Associate ODs 
9:45 AM - 10:35 AMPractical AI For Your PracticeAll Attendees 
9:45 AM - 4:10 PMQuantum Optical Workshop Day 2Opticians, Optical Managers, Owners, Office Managers, Techs 
10:35 AM - 11:35 AMSponsor Marketplace Networking HourAll Attendees 
11:40 AM - 12:30 PMAnnual Supplies and Capture Rate: Maximizing Patient Value with Contact LensesODs, Owners, Office Managers 
11:40 AM - 12:30 PMMaximize Your Local Reach through MarketingAll Attendees 
11:40 AM - 12:30 PMMaximizing Frame Profit: Innovative Revenue Streams and Managed Vision Care StrategiesOpticians, Optical Managers, Owners, Office Managers, Techs 
11:40 AM - 12:30 PMDoctor, Did You See Alzheimer's Disease at My Eye Exam?All Attendees1 hour of COPE
12:30 PM - 2:00 PMSponsor Marketplace LuncheonAll Attendees 
2:00 PM - 2:50 PMTop 10 Accounting Mistakes in Independent OptometryODs and Owners 
2:00 PM - 2:50 PMTransforming the Patient Fitting ExperienceOpticians, Optical Managers, Owners, Office Managers, Techs 
2:00 PM - 2:50 PMMeeting Your Patient’s Budget NeedsODs and Owners 
2:00 PM - 2:50 PMTotal RecallOpticians, Optical Managers, Owners, Office Managers, TechsABO
3:05 PM - 3:55 PM2026 Eyewear TrendsAll Attendees 
3:05 PM - 3:55 PMEyes Wide Open: Navigating Interprofessional PartnershipsODs and Owners1 hour of COPE
3:05 PM - 3:55 PMMaximizing Managed Vision Care Materials Claims for your PracticeODs, Owners, Office Managers 
3:05 PM - 3:55 PMOptometry Redefined: Mastering Global Resourcing for Peak PerformanceODs and Owners 
4:10 PM - 5:00 PMVision With A Purpose: Children's Eyewear, Practice Philanthropy and Connecting with Moms To Grow Family LoyaltyAll Attendees 
4:10 PM - 5:00 PMCreating and Sustaining a Financially Successful Dry Eye Specialty PracticeODs, Owners, Office Managers 
4:10 PM - 5:00 PMTraining Your Team: Best Practices and Insight from 30,000 Eye Care ProfessionalsODs, Owners, Office Managers 
4:10 PM - 5:00 PMCustomer Service 101+, When That's Not Enough!All AttendeesABO/NCLE
5:00 PM - 6:30 PMSponsor Marketplace Happy HourAll Attendees 
7:00 PM - 10:00 PMClosing Night Party – Ignite The NightAll Attendees 

Agenda is subject to change. 

*COPE Approval Pending.